The Assurance Station
Effective Date: August 24, 2026
Last Updated: August 24, 2026
The Assurance Station respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how The Assurance Station (“The Assurance Station,” “we,” “our,” or “us”) may collect, use, disclose, and protect information when you visit our website, contact us, schedule an appointment, request educational materials, communicate with us by telephone, email, or text message, or otherwise interact with our services.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with The Assurance Station, we may collect information that you voluntarily provide, including:
Name
Mailing address
Email address
Telephone number
Preferred method of communication
Appointment information
Information submitted through website forms
Insurance-related questions or requests
Information you provide when requesting educational materials
Information you provide during communications with our office
Other information you voluntarily choose to provide
Our website and service providers may also automatically collect certain technical information, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
Website interaction and usage information
The specific information collected depends on the services and features you use.
We may use information we collect to:
Respond to questions and requests
Schedule, confirm, and manage appointments
Provide requested insurance information or educational materials
Communicate regarding products or services in which you have expressed an interest
Provide customer and policyholder service
Send appointment reminders and service-related communications
Improve our website, educational resources, and customer experience
Maintain appropriate business and compliance records
Protect against fraud, misuse, or unauthorized activity
Comply with applicable laws, regulations, and legal obligations
We may also use information for other purposes disclosed to you when the information is collected or with your consent.
When you request assistance with insurance, you may choose to provide information necessary to understand your insurance needs or available options.
Please do not submit highly sensitive personal information through an unsecured website form, social media message, or ordinary email unless specifically instructed to do so through an appropriate secure process.
Information required for insurance applications, enrollments, or other transactions may be collected through carrier-approved, enrollment, or other secure systems when appropriate.
If you voluntarily provide your mobile telephone number and consent to receive text messages, The Assurance Station may send communications such as appointment confirmations, reminders, requested information, service messages, and other communications consistent with the consent you provided.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.
Information may be shared with service providers that assist us in delivering communications when necessary to provide those services.
If you provide your email address, we may use it to respond to inquiries, provide requested materials, communicate about appointments, and send other communications for which you have provided permission or that are otherwise permitted by law.
Where applicable, marketing emails will provide a method for unsubscribing from future marketing communications.
You may continue to receive transactional or service-related communications when necessary.
Our website may provide access to an online appointment scheduling system operated through a third-party service provider.
When you schedule an appointment, information you provide may be processed through that provider in order to schedule, confirm, manage, and communicate regarding your appointment.
Please review any notices presented when using an appointment scheduling service.
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and measure the effectiveness of communications or advertising where applicable.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.
Where required by applicable law, additional consent or choices regarding certain cookies or tracking technologies may be provided.
The Assurance Station does not sell personal information for money.
We may disclose information when reasonably necessary to:
Provide services you request
Work with insurance carriers and authorized insurance-related partners in connection with services you request
Operate our website, scheduling, communications, CRM, and business systems through service providers
Process an insurance application or enrollment at your direction
Comply with applicable laws, regulations, subpoenas, court orders, or governmental requests
Protect our rights, property, customers, or others
Detect or prevent fraud, security incidents, or unlawful activity
Complete a business transaction such as a merger, acquisition, restructuring, or transfer of assets, subject to applicable law
Service providers are expected to use information for the purposes for which it is provided and subject to applicable contractual and legal requirements.
The Assurance Station may provide educational information concerning Medicare and Medicare-related insurance products.
The Assurance Station is not affiliated with or endorsed by the U.S. Government or the federal Medicare program.
Providing contact information or requesting educational material does not obligate you to enroll in an insurance plan.
Additional disclosures may apply to Medicare-related communications, marketing, appointments, or enrollment activities.
Insurance discussions may sometimes involve health-related or other sensitive information.
The Assurance Station takes reasonable steps to safeguard information in accordance with applicable legal and regulatory requirements. However, not every communication with an insurance agency or every piece of insurance-related information is automatically subject to the Health Insurance Portability and Accountability Act (“HIPAA”).
When HIPAA or another privacy law applies to particular information or activities, we will handle that information in accordance with applicable requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic communication, or information system can be guaranteed to be completely secure. You should use appropriate care when transmitting sensitive information electronically.
We may retain personal information for as long as reasonably necessary to provide services, maintain business and compliance records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
Our website may contain links to third-party websites, social media platforms, insurance carrier websites, appointment scheduling systems, or other services.
The Assurance Station does not control the privacy practices of third parties. When you leave our website or use a third-party service, that organization's privacy policy and terms may apply.
We encourage you to review those policies before providing personal information.
The Assurance Station maintains accounts on social media platforms including Facebook, Instagram, YouTube, and X.
Information you voluntarily post, send, or disclose through social media may be governed by the privacy practices of the applicable social media platform. Please avoid transmitting sensitive insurance, financial, medical, or identification information through public comments or unsecured social media messages.
The Assurance Station's website and insurance services are not directed toward children under 13, and we do not knowingly collect personal information online directly from children under 13.
If we learn that such information has been collected inappropriately, we will take reasonable steps to address it in accordance with applicable law.
Depending on applicable law and the nature of your relationship with us, you may be able to request that we:
Update or correct certain personal information
Stop certain marketing communications
Address questions about information we maintain about you
Explain certain ways your information is being used or disclosed
Some information may need to be retained for legal, regulatory, contractual, fraud-prevention, or legitimate business purposes.
To make a privacy request, contact us using the information below.
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.
When the policy is updated, the revised Last Updated date will appear at the top of this page. Material changes may also be communicated in another appropriate manner when required.
If you have questions about this Privacy Policy or our privacy practices, please contact:
The Assurance Station
Miranda Harris, Insurance Specialist
Call or Text: 205-502-4178
Email: [email protected]
Website: TheAssuranceStation.com
Facebook: The Assurance Station
Instagram: @maharris310
YouTube: @mirandaharris5269
X: @maharris310
© 2026 The Assurance Station. All rights reserved.